Terms & Conditions:
Our website can be used for informational purpose only.
In order to view the website and download material, you are bound to ‘Agree’ the Terms and Conditions of the website and liable to comply with them. In case, you ‘Do Not Agree’ with any of the Terms and Conditions, you are not eligible for using this website.
Quality Assurance Policy:
We do our best to meet your requirements and our designers do their best to fulfill your expectations.
We believe in providing best designs and each of our designs is well researched and well crafted. Our unlimited revisions policy is to make sure that you are 100% satisfied. We aim at exceeding your expectations and strive to accomplish it.
Refund policy will be voided if,
- 1. A discounted package has been chosen.
- 2. The primary design concept has been approved.
- 3. You have demanded revisions.
- 4. Urgent design projects are non-refundable.
- 5. The cancellation has been made due to reasons non-related to the company.
- 6. The client is unresponsive or out of contact for more than 2 weeks of project.
- 7. Company’s policies, or policy, have been violated.
- 8. Other company or designer has been approached for the same project.
- 9. The creative brief is lacking in required information.
- 10. A complete design change has been demanded.
- 11. The claim has crossed the given ‘request for refund’ time span.
- 12. The business is closing or changing name or business.
- 13. Reasons such as ‘change of mind’, ‘disagreement with partner’ or other reasons that do not pertain to the service will not be subject to refund under any circumstances.
- 14. If a client subscribes for a service bundle and happens to be dissatisfied with a particular service, refund will only be applicable on that particular service and ‘not’ the entire bundle.
- 15. No refund can be claimed/processed once after the final files have been delivered to you following your request.
- 16. Refund and revision explicitly does not apply on items offered free.
- 17. Services including but not limited to Social Media, SEO, Domain Registration and Web Hosting are not entitled to refund under any circumstances.
- 18. In case of websites, refunds will not be entertained once the client has approved the design and the website is sent for development.
- 19. In case of logo, refunds will not be entertained once client has shared positive feedback on revisions and design is sent for final files.
- 20. Refund will not be applicable on the work outsourced by third party.
We have all rights to hold or reject any project or cancel the contract whenever it deems necessary. After the refund, you will not have any rights to use the designs for any purpose, they will be our sole property. The company will be the right full owner of designs.
In order to process the refund request, Claim the refund specifying your concern and reason in detail by contacting us 24/7 via any of the following three channels:
1) Call us at our helpline
2) Click on Live chat to start Chat Now
3) Contact us via email
Company reserves all rights to hold or reject any project or cancel the contract whenever it deems necessary.
After the refund, customer is strictly not allowed to use the product/service for any purpose, as the delivered product/services must be considered as the sole property of the company.
The company reserves all the rights to claim the ownership in case of any unauthorized use of delivered product/services found anywhere.